Shipping Policy
At fonebasket, we are committed to providing our customers with a seamless and efficient shipping experience. Our goal is to ensure that your orders are delivered to you in a timely and secure manner.
Processing Times Our order processing times are typically 1-2 business days. This allows us to carefully verify and prepare your order for shipping. Please note that processing times may be longer during peak periods or holidays, but we will always strive to get your order to you as quickly as possible.
Domestic Shipping We offer two shipping options within India: Express and Standard. Our Express shipping option typically takes 2-3 business days, while our Standard shipping option takes 5-7 business days. Please note that shipping timelines may vary depending on your location and the shipping option you choose. We partner with reputable courier companies to ensure that your orders are delivered to you in a safe and timely manner.
Order Tracking Once your order has been shipped, you will receive a WhatsApp and email notification with a tracking link. This will allow you to track the status of your order and stay updated on its delivery. You can use this link to track your order from the time it leaves our warehouse to the time it is delivered to your doorstep.
Undelivered Packages and COD Order Verification In the event that your order is not delivered to you, we will work with the courier company to investigate and resolve the issue. For Cash on Delivery (COD) orders, our delivery team will verify your order and ensure that it is delivered to the correct person. Please note that you will be required to provide identification and verify your order details before the order is handed over to you. If you have any questions or concerns about your order, please do not hesitate to contact us. We are always here to help.